Skip to content
Book Now ➔
Book Now
Secure & Trustworthy

Privacy Policy & GDPR

Huize Dolve attaches great importance to the protection of your personal data. In this privacy policy, we clearly explain how we handle your data in accordance with the General Data Protection Regulation (GDPR).

Last updated: October 2026 • Bergstraße 21, Mürlenbach •
1

Who are we?

Huize Dolve is a boutique holiday retreat situated in scenic Mürlenbach (Vulkaneifel, Germany), warmly hosted and managed by Ruud & Linda.

Contact & Company Details:
Address: Bergstraße 21, 54570 Mürlenbach, Germany
Phone: +31 6 15316112
2

What personal data do we collect?

We exclusively process personal information that you provide to us directly when making a booking or submitting a contact request:

  • First and last name: For guest identification and tenancy agreement preparation.
  • Email address and telephone number: For booking confirmations and key handover arrangements.
  • Address details & residence: Legally required for tourist tax (Kurabgabe) and statutory billing.
  • Stay dates, chosen apartment, and party size: To ensure your accommodation is properly prepared.
  • Special requests or pet registration: Any specific information you actively provide to us.
3

Purpose of data processing

Your personal data is handled solely for the following legitimate and transparent purposes:

  • Processing, invoicing, and confirming your reservation and rental agreement.
  • Communicating with you regarding arrival logistics, parking, key handover, and practical stay details.
  • Statutory compliance, including the guest register for the municipality of Mürlenbach (Kurabgabe / tourist tax).
  • Financial and tax administration in full accordance with applicable law.
4

Sharing with third parties (Processors)

Huize Dolve never sells or distributes your personal data to third parties for commercial gain. We share data solely with reliable partners essential to operating our retreat:

Lighthouse / Booking Engine: Our secured reservation software in strict compliance with GDPR.
Municipality of Mürlenbach: Exclusively the statutory data required for local tourist tax registration.
Hosting & Email Providers: High-security server infrastructure located within the EU (GDPR certified).
5

Retention & Security

5.1. Retention: We do not keep your personal data longer than strictly necessary, respecting statutory fiscal retention requirements (7 years for financial records).

5.2. Security: Our website uses an advanced SSL/TLS encryption certificate (HTTPS) ensuring data transmission is fully encrypted and protected against unauthorized access.

6

Cookies & External Services

Our website uses strictly functional cookies and anonymized statistics necessary for standard website operation without infringing upon your privacy.

To provide interactive location maps, an embedded Google Maps frame is used on our Location page. Google may set functional cookies in accordance with their privacy policy.

7

Your Rights (GDPR)

Under the European General Data Protection Regulation (GDPR), you hold the following rights at all times:

  • Right to inspect and access your recorded personal data.
  • Right to rectify or update incomplete or inaccurate information.
  • Right to erasure (‘right to be forgotten’), unless statutory retention duties apply.
  • Right to object to data processing.

To exercise any of these rights, simply email us at info@familiehuisdolve.com. We respond within 48 hours.

Questions regarding your privacy or personal data?

Do you have questions concerning our privacy policy or wish to review your data? We are happy to assist.